About Us
Oceanrise Healthcare Agency Ltd is a leading healthcare provider in the UK, dedicated to delivering high-quality medical services and support. We pride ourselves on our commitment to patient care and operational excellence. Our team consists of highly skilled professionals who work collaboratively to ensure the best outcomes for our clients.
Job Description
We are seeking a highly organized and detail-oriented Medical Secretary/Administrator to join our dynamic team at Oceanrise Healthcare Agency Ltd. The successful candidate will play a crucial role in supporting our healthcare professionals and ensuring the smooth operation of our administrative functions.
Key Responsibilities:
- Manage patient appointments, including scheduling, rescheduling, and cancellations.
- Maintain accurate patient records and ensure confidentiality in compliance with data protection regulations.
- Prepare and manage correspondence, reports, and documents related to patient care.
- Assist healthcare professionals with administrative tasks such as preparing for consultations and surgeries.
- Handle incoming calls from patients and other healthcare providers, addressing inquiries or directing them appropriately.
- Process billing information and insurance claims accurately.
- Coordinate with external laboratories, pharmacies, and other healthcare facilities as needed.
- Support the implementation of office policies and procedures to enhance efficiency.
Qualifications:
- Previous experience as a medical secretary or administrator within a healthcare setting is preferred.
- Proficient in using electronic health record (EHR) systems and Microsoft Office Suite (Word, Excel, Outlook).
- Strong communication skills, both verbal and written.
- Excellent organizational skills with the ability to multitask effectively.
- Knowledge of medical terminology is advantageous.
- A diploma or degree in health administration or a related field is desirable but not mandatory.
Benefits:
- Competitive salary package ranging from £35,000 to £45,000 per annum based on experience.
- Opportunities for professional development and training within the organization.
- Generous annual leave entitlement plus public holidays.
- Pension scheme contributions.
- A supportive working environment that values teamwork.
Join us at Oceanrise Healthcare Agency Ltd where your expertise will contribute significantly to enhancing patient care!